The card used for your DiscountLock renewals is updated from the DiscountLock page in your account. It takes about a minute.
Update your card
- Sign in and open DiscountLock in your account menu.
- Find the magazine and choose Manage Subscription.
- Under Payment method, choose Update payment method.
- Enter the new card. Future renewals use it automatically.
Each subscription shows the card it renews on. If you have more than one, check that each one shows your new card.
If we emailed you that a renewal payment failed
Use the link in that email to update your card. That link re-processes the renewal with the new card so your subscription continues. If the payment is not updated, the renewal does not process and your subscription ends at the close of its current term. Nothing is charged twice.
Paid with PayPal or Apple Pay?
Renewals use the same payment method as the original order, and we cannot switch an order from PayPal or Apple Pay to a card (or the other way round). Update your card inside PayPal or Apple Pay instead. If you want future renewals on a different payment type, turn off DiscountLock for that subscription and place a new order with the method you prefer when your term is ending.