Customer Care

My subscription started with old or back issues

Some publishers start a subscription with a recent past issue so it begins sooner. If you got issues you did not want, tell us and we adjust it.

Updated September 18, 2026

Some publishers start a new subscription with a recent past issue so you get something in the mail sooner. If your subscription began with issues that were out of date or ones you already had, we can fix that.

What to do

Contact Customer Care with your order number and which issues you received. We ask the publisher to adjust your subscription so the remainder of your term is delivered in current issues.

Contact Customer Care

Was this article helpful?

Still need help?

Most things can be done instantly in your account. For everything else, send us a message and a member of our U.S.-based team replies by email.

Automated order support: 24/7 · Live agents: Mon to Fri, 11am to 7pm CST