Customer Care

Returning a book or other physical item

Tell us within 30 days of delivery, ship it back tracked in original condition, and the price plus tax is refunded. Damaged or wrong item? Contact us first.

Updated September 18, 2026

Books and other physical goods can be returned within 30 days of delivery for a refund of the purchase price plus tax.

Arrived damaged, incomplete or incorrect?

Do not ship it back yet. Contact Customer Care with your order number and a photo if you have one, and we will make it right.

Change-of-mind returns, in three steps

  1. Tell us within 30 days of delivery. Contact Customer Care with your order number and which item you are returning.
  2. Ship it back with tracking, at your cost, in its original condition. Shrink-wrapped items must be unopened. Include your order number in the package.
  3. Refund. Once the return is received, the purchase price plus tax is refunded to your original payment method, usually within 5 to 7 business days. Original shipping charges are not refunded.

Return address

Ingram Returns Center
DiscountMags Order #
7311 Innovation Blvd
Fort Wayne, IN 46818

Write your order number after "DiscountMags Order #" on the label and include it inside the package.

We reserve the right to charge a processing fee on unusually large orders or repeat returns.

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