The fastest fixes are in your account. For everything else, send us a message and a member of our small U.S.-based team replies by email.
Do it yourself, instantly
| I want to | Go to |
|---|---|
| Check an order, change an address, cancel an order | My Orders |
| Turn off or delay a renewal, update my card | DiscountLock |
| Read a ZINIO digital magazine | My digital library |
| Read a Magzter digital magazine | Read in the Magzter app |
| Change my email preferences | Email preferences |
Send us a message
Choose the topic that matches your question so it reaches the right person, and include your order number or the name and mailing address on the subscription.
We do not publish a support email address; writing to us from the contact page lets us gather the details up front and answer faster. Our reply comes by email, so watch your spam folder.
Phone support
Phone support is reserved for existing customers. Your support number is in your order confirmation email and on your card statement next to the charge. The automated line can check order status, update your address and manage your renewal settings 24/7; live agents are available Mon-Fri, 11am-7pm CST.
For the security of your payment details we do not take orders by phone. If you have trouble checking out, call during live hours and an agent will walk you through it.