Customer Care

Contact us by phone

Phone support is for existing customers. Your support number is in your order confirmation email and next to the charge on your card statement.

Updated September 18, 2026

Phone support is reserved for existing customers. Your support number is printed in your order confirmation email and appears next to the DiscountMags charge on your card or PayPal statement.

24/7
automated order support
Mon-Fri
live agents, 11am-7pm CST

What the automated line can do

  • Check your order status.
  • Update your shipping address.
  • Manage your renewal settings.

Prefer to skip the call?

Everything the automated line does, and more, is available in your account, and most requests are handled faster by message.

Go to My OrdersContact Customer Care

Ordering by phone

We do not take orders or payment details by phone. If you have trouble checking out, call during live hours and an agent will walk you through it on the website.

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Still need help?

Most things can be done instantly in your account. For everything else, send us a message and a member of our U.S.-based team replies by email.

Automated order support: 24/7 · Live agents: Mon to Fri, 11am to 7pm CST